Emergency help or a planned transport question?

911 connects callers with emergency assistance. Be ready to give the emergency location, a callback number and what is happening. Follow the call-taker’s instructions and do not hang up until instructed.

For an appointment, discharge or other planned journey, start with the care team’s recommendation. Contact MEDICS to discuss a transportation question and confirm arrangements for that individual trip.

MEDICS’ website and general email are not an emergency-dispatch channel. Do not send urgent medical requests or patient details by email. General transportation questions can be discussed through the contact page or by telephone.