Long-Distance Transport.

Long-distance describes the journey, not a clinical level of care. The appropriate form of transportation depends on the patient’s needs as well as the pickup and destination.

When to start the conversation

A move between regions, a return closer to family or a transfer to another care setting can raise transportation questions. Ask the care team what support the patient needs; then discuss the proposed route and timing with a provider.

1. 01

   Establish both endpoints

   Have the pickup and destination locations and a contact at each end ready.
2. 02

   Discuss the travel plan

   Ask about the proposed timing, personal belongings and any arrangements a companion needs to make separately.
3. 03

   Confirm before committing

   Confirm transportation and arrival arrangements before changing accommodation or other travel plans.

• Who will receive the patient at the destination?
• What happens if the requested timing changes?
• Which travel arrangements should family members make separately?

Contact MEDICS to discuss a transportation request. The appropriate arrangement and availability must be confirmed for the individual trip. Keep patient and medical details out of general email.

General reference: Medicare: ambulance transportation. This guide explains a category; the patient’s care team determines their care needs.