Long-Distance Transport.

Long-distance describes the journey, not a clinical level of care. The appropriate form of transportation depends on the patient’s needs as well as the pickup and destination.

When to start the conversation

A move between regions, a return closer to family or a transfer to another care setting can raise transportation questions. Ask the care team what support the patient needs; then discuss the proposed route and timing with a provider.

1. 01

   Establish both endpoints

   Have the pickup and destination locations and a contact at each end ready.
2. 02

   Discuss the travel plan

   Ask about the proposed timing, personal belongings and any arrangements a companion needs to make separately.
3. 03

   Confirm before committing

   Confirm transportation and arrival arrangements before changing accommodation or other travel plans.

• Who will receive the patient at the destination?
• What happens if the requested timing changes?
• Which travel arrangements should family members make separately?

Contact MEDICS to discuss a transportation request. The appropriate arrangement and availability must be confirmed for the individual trip. Keep patient and medical details out of general email.

MEDICS picks patients up across Greater Houston, including inside the City of Houston. Each request is confirmed after MEDICS reviews the details and availability.

General reference: Medicare: ambulance transportation. The patient’s care team determines the level of care needed.