Ask the coordinating team how pickup timing will be communicated. Discuss personal belongings, destination access and family travel arrangements. Do not change care instructions based on a transport website; ask the treating team.
Transportation resources
Preparing for an ambulance journey
Know what to ask before departure and who to contact when the plan changes.
All resources
01 / Understand
Before departure
02 / Prepare
At the handoff
The teams involved should have the information needed for the patient’s transition. Ask who will handle documents and clinical communication so family members know their own role.
03 / Plan
At the destination
Identify who expects the patient and how family members will receive updates. If a return journey is needed, ask about it explicitly rather than assuming it is included.
The next step
A question about the next trip?
Contact MEDICS for a planned transportation discussion. For a life-threatening emergency, call 911.