Ask who is coordinating the transfer and who can explain the patient’s care requirements. The clinical discussion should connect the relevant professionals rather than depend on family members relaying medical instructions.
Transportation resources
Planning a hospital-to-hospital transfer
The sending team, receiving team and transport provider each need a clear point of contact.
All resources01 / Understand
Start with the sending hospital
02 / Prepare
Clarify the receiving arrangement
Ask which destination is expecting the patient and who is responsible for the arrival handoff. A destination name alone does not establish that arrival arrangements are in place.
03 / Plan
Confirm timing and updates
Discuss how pickup timing will be communicated and whom to contact if the plan changes. A request begins the conversation; confirmation establishes the arrangement.
The next step
A question about the next trip?
Contact MEDICS for a planned transportation discussion. For a life-threatening emergency, call 911.
